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Delivery & Returns

 

  1. UK Shipping

    Orders placed online before 12pm midday will be shipped the same day (subject to items all being in stock) Orders with items not in stock will be held until the order is complete before its despatched. We may choose to send out the items in stock first at our discretion and normally only in the event of supplier delays. DPD will advise a delivery time window on the day of your delivery provided we have a mobile number or email address.  As soon as a parcel is shipped, you will receive an automated e-mail confirming the shipment and the tracking number for your parcel.

  2. Worldwide Shipping

    Orders placed online before 12pm midday will be shipped the same day (subject to items all being in stock) Orders with one or more items not in stock will be held until the order is complete before its despatched.  As soon as a parcel is shipped, you will receive an automated e-mail confirming the shipment and the tracking number for your parcel.

  3. Customer Collection

    You can opt to collect from the shop, please await the email stating your order is ready for collection. Alternatively you can call us on 0161 546 1114 to organise this.

  4. Returns Policy

    Goods may be returned for a store credit or exchange if they are returned to us within 14 days of receipt, subject to the following conditions:

    Items are returned carriage paid to:

    Contiparts Returns, Unit 4.4 Tameside business park, Windmill lane, Denton, Manchester, M34 3QS

    Items are received in a re-saleable condition.

    Items are returned complete and unused with all packaging in good condition.

    We reserve the right to charge to replace product packaging which is damaged or defaced.

    We cannot accept the return of any items which have been specially ordered for you or manufactured to your specification.

    All returns are to be accompanied by the sender’s name, address, order reference number and reason for return.

    We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage as you may require it on the event of a claim with your carrier. For peace of mind, you might like to consider using a trackable shipping service or purchasing shipping insurance .

    Once your return is received and inspected, we will notify you that we have received your returned item and if your credit note is approved or rejected.